Spartan Armory LLC Policies

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business  days of the receipt of the product. If the item is returned unopened in  the original box, we will exchange it, offer you store credit, or offer  you a refund, less 25% restocking fee, based on your original method of  payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original  packaging, including any accessories, manuals, documentation and  registration that shipped with the product. A 15% open box fee in  addition to the 25% restocking fee (totaling 40%) will be assessed on  any sealed product that is opened or removed from its original  packaging.
 

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.
 

NOTE: We recommend that you use a carrier that offers shipment tracking for  all returns, and either insure your package for safe return or declare  the full value of the shipment so that you are protected if the shipment  is lost or damaged in transit. If you chose not to use a carrier that  offers tracking and insure or declare the full value of the product, you  will be responsible for any loss or damage to the product during  shipping.
 

The United States Postal Service (USPS) offers  limited tracking capabilities and that there is a 30-calendar-day  waiting period before USPS will initiate a trace. The customer is  responsible for shipping charges both ways on returns, as well as for  shipping charges on shipments that are refused. 

Other  items available for sale not listed on this website include  discontinued parts or parts for firearms no longer produced. Please  contact us if you have any questions regarding parts for firearms no  longer produced (such as Vietnam era upper receiver units, obsolete fire  control parts, etc.).
 

All items on this website are subject to  change without notice. This includes item availability, one-of-a-kind  items, and pricing. 

The  seller provides all descriptions for used items. All descriptions for  used items are honest and based on actual items being offered for sale.  Items being sold in this manner will be marked as such. All sales on  used items are final. Photos will be provided when available. All  machine guns are considered used unless otherwise noted. 

All  firearms, magazines, receivers and restricted law enforcement items are  sold and shipped in accordance with all existing federal, state and  local laws and regulations. Many of the firearms, magazines and parts  for sale on this website may be restricted or prohibited in your area.  Please check your local and state regulations before ordering.  You must  be 18 or older to purchase a long gun and 21 or older to purchase a  handgun per ATF rules, but state and local laws may differ and you will  need to check your local laws before purchasing a firearm.

All  new firearms are shipped in the original manufacturer's box, with  magazine(s), accessories and applicable warranty. Firearms requiring  warranty work must be returned to the factory within 1 year of purchase  for repair. Accessories and special order items not normally sold by our  store will not be covered under warranty even if these products are  part of an integrated firearms package, unless we have guaranteed the  entire package in writing. Please contact the original manufacturer for  warranty information on all accessories and special order items. 

If  you encounter any problems with your order or the checkout process, or  if you have any questions about the status of your order, simply contact  our customer service staff through our Contact Us page. 

We respect your privacy and are committed to protecting it.
The  Credit Card Billing Information, Shipping Information, and Contact  Information in our checkout process are required in order to process  your order and deliver the product to you. We store some information for  accounting reasons. Your information will not be shown to third parties  not involved in the transaction, nor used to send you any unrequested  information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is  sent directly to our payment provider who processes your credit card  transaction. The credit card information is neither recorded nor stored  by us, and it can only be accessed by our payment provider. Each  transaction has a very high level of security. Your credit card details  are sent directly to the payment provider over a secure SSL-encrypted  connection. They are not processed on our servers at any stage of the  transaction, nor are they stored on our server. 

All  information collected during the checkout process is transmitted via  industry standard Secure Sockets Layer (SSL) featuring 128-bit  encryption. A Secure Sockets Layer (SSL) Certificate creates an  encrypted link between a website and a visitor's Web browser. This link  ensures that all data passed between the website and the browser remains  private and secure. 

All  orders are shipped promptly from our warehouse or in-store inventory  within 3 - 10 business days using UPS, FedEx, or USPS.  Tracking numbers  are available for items shipped via UPS and FedEx.   

Our  online inventory changes every day. Occasionally an item may appear on  the site by mistake or the item's description may contain a  typographical error.  We do not guarantee that titles, descriptions,  pictures or prices on our site are error-free.  We reserve the right to  refuse any order including but not limited to orders for items with  errors in the description or price. In the event that we cancel an order  we will not charge the customer's credit card or we will refund the  money.

If an item's description contains an error such as  incorrect photo, price, accessory or description and a customer makes  the order, we will not process the order without first contacting the  customer.  If the order is mistakenly shipped, we may advise the  customer to return the item in an unopened condition and we will refund  the customer.  By placing an order, the customer agrees that Spartan  Armory LLC will be the final arbiter of discrepancies in the online  catalog. 

 You  must be 18 or older to purchase rifle or shotgun ammunition and 21 or  older to purchase handgun ammunition.  All ammunition will be shipped  ground with adult signature required.  Always make sure to use the  correct ammunition for your specific firearms.  Check your local laws  for any other regulations. *All ammunition sales will comply with local  and state laws and will not be shipped to any restricted areas.*   

Rules NO PURCHASE NECESSARY. VOID WHERE PROHIBITED BY LAW The 300 Cash Rewards (the “Rewards Program”) is a loyalty program unique to Spartan Armory LLC (the "Participating Website") owned or controlled by Spartan Armory LLC (the "Website Owner") that is available only to registered users of the Rewards Program on the Participating Website ("Users"), and powered by CoreStore. ("Platform Provider"). Users accessing and engaging with the Rewards Program in accordance with these Rewards Program Rules (the "Official Rules") can earn Points (defined below) for activities described on the Website. Points are then deposited into the User's account and can be used to redeem rewards ("Rewards") as outlined at a Rewards page on the Participating Website ("Rewards Site") and/or for the purposes of allowing Users to access collectively the ("Program Features"). This includes, but is not limited to, participating in rankings, earning recognition for certain activities and other program elements as may be determined by the Website Owner from time to time at their sole discretion. The Rewards may change from time to time, without notice, at the sole discretion of the Website Owner.  ELIGIBILITY. The Rewards Program is offered only to Participating Website customers who are at least 18 years of age and who provide and maintain a valid email address. By joining the program, you represent that you are at least 18 years of age or older. If you are under the age of 18 (or majority as determined by your local law), you agree that you have obtained permission from your parent or legal guardian to be a member of the program. When registering for the Rewards Program you agree to only register one (1) account for the purpose of accruing or earning Points. Employees (and all the members of the immediate families or households of such employees) of the Website Owner, and their parents, affiliates, and subsidiaries are ineligible  PROGRAM PARTICIPATION. The Rewards Program allows Users to earn Points while using, viewing, interacting or responding to a Website, in accordance with the rules of any promotion and the earning points provisions of these Official Rules. For the purposes of the Rewards Program, "Points" mean those particular Rewards Program measurement increments, which can be used to redeem certain Rewards. Points and their values are: (a) determined by the Website Owner at its sole discretion; (b) subject to change without notice; (c) may vary among promotions; (d) are subject to approval; and (e) may be subject to a limit for the amount of points that may be earned during a defined period and/or for specific actions as determined at the sole discretion of the Website Owner. All Points, including but not limited to earning, saving and using, must be used in compliance with these Official Rules. Points are not transferable and Points cannot be earned after the Rewards Program is terminated, as set forth below. Unless prohibited by law, unused Points are forfeited upon termination of the Rewards Program.  Participation in the Rewards Program constitutes acceptance of these Official Rules. These Official Rules may change, in Website Owner's sole discretion, with or without notice to any User. The Platform Provider shall not be liable to any User or Website Owner for any changes in the Official Rules. If a change occurs, the User's continued participation in the Rewards Program shall constitute agreement to the changes. A User may terminate participation by opting out of Rewards Program or by notifying Website Owner, and upon such termination the User may use Points accumulated up to the date of termination. If User opts out of Rewards, points accumulation ceases immediately, however User may rejoin program and commence point accumulation at any time.  A User may have only one identity that can be used to accrue Points for the Website's promotions. Any User or person who tries to use more than one user account, user ID or create more than one identity to obtain more Points shall be disqualified at Website Owner's sole discretion.  EARNING POINTS. Subject to change, Users may earn a certain number of Points for particular activities as those Point-earning activities or through a particular promotion through which a User is invited to participate.  Points and point-earning activities shall be reflected in a widget displayed on the Website and/or on Facebook.com and may be recorded for review by the Website Owner. Points will be deposited in a commercially reasonable time after they are earned. Any inquiries regarding Points not correctly deposited must be received by Website Owner within fourteen (14) business days of the date of alleged accrual of Points. A User's earned Points are not transferable.  To earn points, the user must be signed in to the Participating Website with the same account they signed up for the Rewards Program.  POINT REDEMPTION. Users will earn Rewards as described or through a particular promotion through which a User is invited to participate. Depending upon the Reward earned, either the User will receive the Reward from the Website Owner or from the Platform Provider directly. If a User has questions or concerns regarding their Reward, they can contact the support team of the Website Owner.  TERMINATION. This Rewards Program may terminate at Website Owner's sole discretion. Notice of termination shall be provided to Users in the manner Website Owner deems reasonable, including but not limited to, posting such notice on the Website Owner Website, Facebook application or via email.  Points may expire, subject to applicable law. Users must redeem and use all Points before expiration or the effective date of termination. However, notice of early termination shall not be provided for any actions, petitions or adjudications associated with bankruptcy, insolvency, assignments to creditors or material business interruptions of Website Owner, or the Platform Provider.  GENERAL CONDITIONS. All federal, state and local laws and regulations apply. Taxes on Rewards if any, are the User's sole responsibility. Again, Points are not transferable.  TERMS. By participating in the Rewards Program, Users agree: (a) to be bound by these Official Rules and by the decisions of Website Owner, which are final on all matters pertaining to this Rewards Program, and (b) to release, indemnify and hold harmless Website Owner and Platform Provider (and their parents, affiliates, subsidiaries, related entities, divisions, distributors, wholesalers, partners, licensees, retailers, sponsors, partnerships, representatives, vendors, contractors, successors, assigners, principals,shareholders, directors, officers, employees and agents, and their advertising, promotion, fulfillment agencies and all other promotional partners) (collectively the "Promotional Partners") from any liability or claims for damages from (i) altered, late, lost, damaged, destroyed, inaccurate, defaced, misdirected, mutilated, illegible, stolen, delayed, garbled, misreported, incomplete entries or human, telephone, computer, online or technical malfunctions (including busy lines and disconnections), (ii) their participation, (iii) the awarding, acceptance, receipt, use, redemption, misuse, possession, loss or misdirection of any Points or Rewards or preparing for or participation in any related activity or (iv) all damages or injury to persons or property related to use or misuse of the Rewards Program. The Rewards Program is governed by, and these Official Rules shall be construed and interpreted pursuant to, the laws of the State of California. All federal, state and local laws and regulations apply. Website Owner and all entities involved in conducting this Rewards Program, reserve the right in their sole discretion to limit participation in the Rewards Program, assess varying Point values to Point earning opportunities, and to terminate or disqualify any User’s involvement in the Rewards Program.  Website Owner and Platform Provider are not responsible for the inability of a User to accept, redeem and/or use Rewards for any reason, including any third-party's terms and conditions and/or the terms of business and operations for a particular entity. Normal Internet access and usage charges imposed by a User's online service shall apply.  REWARDS PROGRAM MALFUNCTIONS AND CONDUCT. Website Owner reserves the right to modify, suspend and/or terminate the Rewards Program, without notice, in whole or in part, in the event of computer, programming, system errors or other issues which are beyond Website Owner's control and that affect Website Owner's ability to proceed as intended. If the Rewards Program is not capable of running as planned for any reason, including those due to: (a) infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure or other causes which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Rewards Program; or (b) earthquake, flood, fire, storm or other natural disaster, act of God, labor controversy or threat thereof, civil disturbance or commotion, disruption of the public markets, war or armed conflict (whether or not officially declared), Website Owner reserves the right at its sole discretion to cancel, terminate, or suspend the Rewards Program without obligation or prior notice.  Any attempts by any User to access the Rewards Program via a bot script or other brute-force attack shall result in that User becoming ineligible and forfeiting any and all accrued points. Any use of automated means, whether programmatic or robotic or the like, to gather Points shall result in a disqualification of the User from the Rewards Program. Website Owner, in its sole discretion, reserves the right to disqualify and terminate participation of any User or other user of the Participating Website found to be: (i) tampering with the operation of the Rewards Program or the Participating Website; (ii) acting in violation of the Official Rules; (iii) violating the terms of use of the Participating Website; (iv) acting in an unethical or disruptive manner; (v) acting with intent to annoy, abuse, threaten or harass Website Owner, their representatives or any other User in any manner related to the Rewards Program; (vi) tampering with, altering, or attempting to alter any medium that reflects the amount of Points a User has accrued; or (vii) tampering with, altering, attempting to alter, creating, attempting to create or duplicate the medium that reflects the amount of Points a User has accrued. A User committing any of the foregoing violations shall, at Website Owner's sole discretion, forfeit the Points earned from illegal or fraudulent means.  LIMITATIONS OF LIABILITY. THIS REWARDS PROGRAM AND ALL REWARDS ARE PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.  Website Owner and Platform Provider are not responsible or liable for: (a) incomplete or incorrect information, garbled transmissions, and telecommunications failures or service interruptions; (b) a User’s use of the Participating Website, Points or Rewards; (c) for typographical, printing or other errors in the offer or administration of the Rewards Program; (d) errors, irregularities or failures in: (i) awarding, accumulating, receiving, redeeming or using Points; (ii) advertising; or (iii) accessing the Rewards Program; (e) mistakes in or changes to the Official Rules, the selection, notification and announcement of the Points or the distribution of Rewards; (f) any direct or indirect damage(s), loss(es), expense(s) or (g) any incorrect or inaccurate information, whether caused by web site users or by any of the equipment or programming associated with or utilized in the Rewards Program or by any technical or human error which may occur in the processing of submissions in the Rewards Program. Website Owner assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft of or destruction or unauthorized access to, or alteration of, points or point accruing activities. Website Owner is not responsible for any problems, failures or technical malfunction of any online systems, servers or providers, computer equipment, hardware/software, players or browsers, failure of email or points or point accruing activities due to or resulting from technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Users or to any other person's computer related to or resulting from participating or downloading materials in this Rewards Program.  PRIVACY. Unless otherwise indicated in these Official Rules, by entering and participating in the Rewards Program, the User agrees to the Website Owner’s privacy policy located on the Participating Website.  MISCELLANEOUS. By participating in the Rewards Program, you affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Official Rules, and to abide by and comply with these Official Rules. If any provision of these Official Rules is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed sever-able from these Official Rules and shall not affect the validity and enforce-ability of any remaining provisions.  ENTIRE AGREEMENT.  These Official Rules constitute the entire agreement between User and Website Owner relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements between User and Website Owner with respect to such subject matter. These Official Rules may not be changed, waived or modified except by Website Owner as provided herein or otherwise by written instrument signed by Website Owner. These Official Rules and/or any right, obligation, or remedy hereunder is not assignable, transferable, delectable, or sub-licensee by a User except with Website Owner's prior written consent, and any attempted assignment, transfer, delegation, or sub-license shall be null and void. Website Owner may assign, transfer, or delegate these Official Rules or any right or obligation or remedy hereunder in its sole discretion.